Shipping policy

 

The Que Club delivers to anywhere within Australia. Orders leave our warehouse daily during business hours, Tuesday to Friday.

The Que Club offer free shipping on all orders over $149.00, orders under this amount will be charged a $14.95 shipping and handling fee. Bulky items such as BBQs, Smokers, Grills and Pizza Ovens, and some Fuel are excluded from free shipping. Shipping on Bulky Orders is charged at $45, but we may contact you to discuss additional charges depending on final dimensions and destination.

We can ship internationally, please email us at bbq@thequeclub.com.au with your order and destination postcode and we can provide a quote.

If you experience any delay with your order, please contact our friendly Retail Team on 03 9489 2783 from Tuesday to Sunday 10am – 5pm AEST.